01
Choose the HubSpot inbox
Connect each Telegram or Twilio account to the HubSpot conversations inbox your team already uses. Multiple channel accounts can stay separate and clearly named.
HubSpot Telegram & Twilio SMS Integration
Connect Telegram bots, personal Telegram accounts, and Twilio SMS to HubSpot. Sync every conversation to the HubSpot inbox, match messages to contacts, log activity automatically, and keep media and replies in one thread.
Telegram
Twilio SMS
Built around the HubSpot inbox
Choose where conversations appearKeep inbound and outbound alignedMove media with the thread
7-day money-back guarantee
Encrypted in transit and at rest
Approved Meta Tech Provider
How it works
Set up the channel where your team already works.
Connect HubSpot, choose an inbox, and add the Telegram or Twilio account you want to use. New conversations then appear alongside the rest of your customer messages.
Prefer a checklist? Browse the channel activation guides.
01
Connect HubSpot
Authorize the HubSpot portal and choose the conversations inbox where this channel should appear.
02
Add the channel account
Use a BotFather token, sign in to a personal Telegram account, or connect a Twilio phone number.
03
Work from the conversation
TryWired matches or creates the contact, logs the activity, and sends HubSpot replies back on the same thread. With Twilio SMS you can also start the conversation from the contact record.
Integrations
Choose the connection that matches how your customers contact you.
Each connected account has its own route into HubSpot, its own conversation history, and channel-based pricing.
Telegram bot integration for HubSpot
Use a BotFather token to bring bot chats, groups, and supported files into a chosen HubSpot inbox.
TelegramHubSpot
Personal Telegram for HubSpot
Sign in with a QR code or phone number and keep DMs and group conversations visible to the HubSpot team.
TelegramHubSpot
Twilio SMS for HubSpot
Connect a Twilio number for two-way SMS and MMS, and text contacts straight from their HubSpot record with the embedded SMS card.
Twilio SMSHubSpot
Inside HubSpot
The conversation stays useful after it reaches the CRM.
TryWired does more than copy message text. It keeps the sender, thread, files, CRM activity, and related records together so the next person opening HubSpot has the full context.
02
Match or create the right contact
TryWired looks up the sender before creating anything new. Telegram can match by username or Telegram user ID, so an email address or phone number is not required.
03
Keep both directions on one thread
Incoming messages and HubSpot replies stay tied to the original conversation. Direction, timestamps, participants, and thread history remain clear in HubSpot.
04
Start the conversation from the CRM
For Twilio SMS, an embedded TryWired card on the HubSpot contact record lets your team send the first message without waiting for an inbound one. The outbound-first thread is logged and continued just like any other.
05
Log the conversation on the CRM timeline
Each conversation is logged as HubSpot communication activity and associated with the contact, plus any companies and deals already connected to that contact.
06
Carry files and context with the message
Photos, documents, and other supported files move between the channel and HubSpot. Conversation history and internal thread comments stay available to the team.
07
Stay aligned through interruptions
TryWired keeps a durable record of inbound and outbound messages, preserves their original channel IDs, and prevents duplicate deliveries from becoming duplicate CRM activity.
TryWired runs on Amazon Web Services and is GDPR compliant. Everything is encrypted. Credentials, messages, and files are protected in transit and at rest. Access is limited to the people who need it to operate and support the service, and a Data Processing Agreement is available on request.
30
days
Automatic data deletion
Message and webhook data is deleted after 30 days. We keep only what is needed to route the conversation, and nothing sits in our systems longer than that.
aws
Infrastructure
Hosted on Amazon Web Services
Encryption
Encrypted in transit and at rest
Privacy
GDPR compliant, DPA on request
Retention
Data deleted every 30 days
Pricing
Pricing follows the channels you connect.
Telegram starts at $40/month and Twilio SMS starts at $35/month. There is no per-seat charge and no per-message charge from TryWired. Twilio bills its own messaging and carrier fees in your Twilio account.
Telegram
$40/mo, first channel
then $30/mo per additional channel · billed monthly · cancel anytime
Channels connected
1
Total$40 / mo
Telegram bot or personal account
Contact matching and creation
HubSpot activity, company & deal associations
Two-way threads with media
Twilio SMS
$35/mo, first channel
then $28/mo per additional channel · billed monthly · cancel anytime
Channels connected
1
Total$35 / mo
Two-way SMS and MMS threads
Proactive SMS from the HubSpot contact record
Phone-based contact matching
HubSpot activity, company & deal associations
Inbound and outbound direction tracking
Twilio bills its own messaging and carrier fees in your Twilio account.
Enterprise
Let's talk
Pricing is based on channel volume and the work needed for the integration.
If the standard Telegram and Twilio connectors do not cover your workflow, we can review the requirements with you directly.
Custom integrations & workflows
Dedicated onboarding
Top-priority support & response SLAs
Core HubSpot sync features
Questions about billing, contact matching, or data retention? Read the FAQ.
Connect your first channel to HubSpot.
Choose Telegram or Twilio, connect your HubSpot inbox, and keep the conversation with the customer record.